FAQ

General
Can I make a donation rather than, or as well as, buying the eco cleaning products?
Either myself or someone I know wants to get the programme going with our own companies – what do we do?
Are all our products eco? What are the ingredients?
Are your products tested on animals? Are they vegan?
Are all our bottles recycled? What are the bottles made out of?
Why didn’t we use white plastic bottles?
Where do we make our products?
Are all workers disabled?
Do the disabled workers get paid well?
Are the workers involved with the administration?
Are the products guaranteed?
Are WILL&ABLE products more expensive than other eco products?
How much ecoLaundry Liquid do I use? Is it okay in front loaders?
Is your ecoMulti Purpose okay on stone and granite surfaces?
Are the products septic tank safe?
How fast will you receive your delivery?
I own or work for a business, can I set up an account with you?
Are you doing refill bottles?
Can we send our bottles back to be refilled?
Are you doing refill stations?
Where can I buy your products near me?
My details filled in without me typing them in, what happened?
Orders
Can I send multiple orders to different addresses?
How many bottles can you order at once?
Do we give discounts for bulk?
How much is shipping?
How will my order be shipped?
How do I return my bottles for recycling?
How do I track my order?
I never received my product, now what?
Need Help or want to Contact us?

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