Yes of course – that sort of generosity will certainly get us to our goal faster than we’re planning. An easy way to do this is to purchase a Gift Card and choose not to redeem the card. That way the payment is easily processed. Alternatively you can call Craig, our business guy on 021 590 326 and he will sort you out.
Glad you asked! It is quite simple. Call Craig, our business guy on 021 590326 and he will contact someone high up in your company to make things happen.
Yes. All our products are manufactured by Terry Morris’s company called Chemical Solutions. Terry follows all the rules and all their eco products are tested and certified.
Our products are certified as eco under Environmental Choice NZ.
You can find all ingredients to all of our products in the images on each product page.
All of our products are cruelty free in that they do not contain animal products and were not tested on animals.
Yes. All our bottles are made from 100% recycled NZ milk bottles. Depending on the batch run, some will be greener, some bluer and some more yellowie brown. That’s because the milk bottle lids will influence the colour. Sorry about the colour, as all that’s white is not 100% eco! That’s the ugly truth about our beautiful bottles!
We did contemplate using virgin white plastic. It would have looked nice but when we found out all the white plastics and those bottles with beautiful pictures printed on shrink wrapping are not eco or recycled, we looked for alternatives and Dean our partner came up with the ultimate solution. We believe that to be ethical we must put our products into 100% recycled plastic bottles and not pretend we are.
All WILL&ABLE cleaning products are made at our partner Terry’s factory, just ten minutes’ drive from our factory in South Auckland. He delivers it to us in large 1,000 litre containers. When we have finished a container, Terry collects it and refills with new product. We then do the rest of production at our factory in Auckland.
No not all. Our management and supervisors are able bodied. Our staff who work at WILL&ABLE are somewhere on the mental and physical spectrum that makes them suitable for employment. They are a great bunch of people and their work ethics are simply amazing.
One of the important goals for WILL&ABLE is to pay all employees with disabilities, the minimum wage.
The vision behind WILL&ABLE is to ensure the ongoing viability of a new self-funding model that pays the minimum wage in the disabilities sector. We are a social enterprise model, with the profits from product sales used to employ more and more disabled people on the minimum wage.
By growing a business with scale, our dream is to pass on all the benefits to our workers with disabilities.
Ultimately, we want to further the model so that our employees have a stake in the business, be that profit sharing or ownership.
We are currently at the start up stage of our business and getting great support from the team at Altus Enterprises. At Altus Enterprises, employees get paid through a combination of benefits, subsidies and a contribution from the profits of Altus operating activities.
With the help of caring Kiwis we are looking to grow very quickly to a point where we can establish our own dedicated team of employees with disabilities, paid the minimum wage. We have already begun the process.
Yes. We are going to monitor the growth of the project and bring on more workers with disabilities. We have an aggressive growth forecast that sees us employing an additional 90+ workers after 2 years.
We also are planning a profit share scheme for the workers and we will teach them basic business skills. It’s never been done before but we will give it a try and involve them like any able bodied person would be in the real world.
YES. We guarantee our eco products will work effectively. Obviously if you abuse and use them for the wrong reasons, we can’t guarantee. Based on honesty and good will we will replace and give you your money back.
We are a social enterprise and we are looking to make money like any business. The difference is our profits go back to support workers with disabilities and will help develop more products.
We charge about the same as other eco products.
We provide high performing products and made reordering super simple.
Our ecoLaundry Liquid is definitely compatible with front loaders :)
The ecoLaundry Liquid, we recommend the following usage amounts:
For light soiling use at 5-8ml per kg
For medium soiling use at 12ml per kg
For heavy soiling use at 15ml per kg
(per Kg refers to dry weight of laundry)
Yes indeed our products are safe on stone and granite surfaces!
Yes indeed it is!
Yes. We can confirm that the products are septic tank safe so fear not!
We endeavor to process orders as speedily as we can which includes same or next business day shipment. Delivery depends on where in the country you are. For Auckland orders it should take 1 business day. Please allow 48 hours additional in areas outside of Auckland.
Please be aware that in May 2020 we are experiencing some hold ups due to an influx of orders. We are on the case and working as hard as we can! Once we have cleared the backlog we will be back to our usual delivery times.
Our standard model for bulk purchase is as follow;
1. Sale of 20 -49 Packs( equivalent of 100 - 245 individual products) per month is 10% off RRP
2. Sale of 50 Packs or more ( equivalent of 250 individual products ) per month is 20% off RRP
This is all on the basis of cash and carry from our warehouse at 246 Puhinui Rd. We can negotiate shipment to you.
Please email email@example.com for more details.
Yes indeed we were JUST about to start producing 1L hand soap when our demand went through the roof so it is on pause for a few weeks but it is on its way!! We are about to launch 1L options for our current range, starting with 1L Hand soap. We hope it is up by the end of May.
We are on the case! We have already discussed how we can make this happen.
It is labour intensive to have a machine that cleans each bottle individually to a high standard. It would create a whole other type of job, which is exactly what we want but we just don’t have the capacity for it right now. Maybe by the end of the year we can do that 😊
Currently we do not have refill stations but we would love to when are circumstances permit!
Unfortunately we are currently only online however we are hoping to get into supermarkets by the end of the year.
Your privacy is protected, we cannot see details of your payment other than what type of card was used and the last 4 digits. If your payment details auto-filled it could have been a function of your browser (sometimes browser cookies remember details) or you could have accidentally pressed something without realising it. From our end it makes no difference which payment method you use but not our site specifically.
Thanks so much for your support, we really appreciate it so much. Yes indeed, the best way to do this is to place 3 different orders so that they each go to a different shipping address. Then each one will get its own courier sticker for the couriers to track.
As many as you want! Initially we want you to order the full set of 5 that gets delivered in the ecoGiftBox. However, if you just want to order 1, or more of any product, that’s fine. We will pack and deliver whatever you ask for. Remembering the more you order at one time the more jobs for people with disabilities we can create.
No. We exist to provide work for people with disabilities and pay them well. If you really want a cheap product that’s discounted, then there are plenty to choose from in the supermarkets. We are a Social Enterprise trying to do good.
Our shipping price is
$6 per box for courier to your home, anywhere in New Zealand.
$8 for courier to your home and RETURN courier to close-the-loop (Auckland only)
We partner with Post Haste for all courier distribution of WILL&ABLE products. To help us with speed, we can offer you next business day delivery within Auckland for orders placed by 10am. Orders placed after 10am will get collected the following day. Please allow an additional 24-48 hours for rural deliveries. They will deliver as per your instructions on your order.
Please be aware that in May 2020 we are experiencing done delays due to an influx of orders but we are working as hard as we can to deliver our products to you.
For those IN Auckland: For just $2 we will collect your empty bottles in the Will&Able box you received them in. Make sure to tick that you want ‘return’ when you order on the website and we will provide a return courier sticker. We will place a return sticker on the box for when you put the used bottles in your box to send back to us. When you are done with your bottles, place them back in the brown Will&Able box. Then either call Post Haste on 0800 106 828 to arrange the collection OR place the Will&Able box outside when you reorder a new box on the website. The courier will collect it when they drop off your new box.
For those OUTSIDE of Auckland, you can most definitely send them back to us at 246 Puhinui Road, Papatoetoe, Auckland, 2025.
Thanks so very much for supporting our closed loop initiative!
All orders are tracked. You will be sent a tracking email alert with the consignment number and details. You can click on that tracking number once your order is dispatched.
We’re so sorry if there’s been a mix up and you haven’t received your product. Post Haste can help you directly. Call them on 0800 106 828. Just tell them your consignment number, which will be a part of the email you received, and they’ll sort it out ASAP.
Sales Enquiries: - Company Sign up, Donations:
Craig the business guy on 09 -275 2074 or 021 590326 , firstname.lastname@example.org
Membership Services: - product queries, gift packs, returns
Maya the member mobiliser 09 275 2074 or 027 804 8862 , email@example.com
Order status & Fulfilment: You don’t need us - call 0800 106 828 with your courier tracking number