FAQ

General

Yes of course – that sort of generosity will certainly get us to achieve our goal much faster. An easy way to make a donation is to purchase a Gift Card and choose not to redeem the card. That way the payment is easily processed. Alternatively you can call us on 0800 122 474. 

Product

Yes. All our products are manufactured by our friend Terry and his team at Chemical Solutions.  

Will&Able products are Environmental Choice NZ certified as being better for human health and the environment. Here is a statement from ECNZ: “ECNZ recognises that all cleaning products have an effect on the environment, and recommends that the correct product and dosage be used for daily cleaning tasks in order to manage that environmental impact. ECNZ-licensed cleaning products are manufactured using ingredients that are less harmful to people and the planet than some traditional cleaning products. Heavy duty or anti-microbial cleaning chemicals can place an increased burden on the environment and are not necessary for day-to-day cleaning. These products are unlikely to meet the ECNZ requirements.”

Business

You can call Craig, our business guy on 022 016 6066 and he will contact someone to make things happen.

Our standard model for bulk purchase is as follow;
1. Sale of 20 -49 Packs (equivalent of 100 - 245 individual products) per month is 10% off RRP
2. Sale of 50 Packs or more (equivalent of 250 individual products) per month is 20% off RRP

This is all on the basis of cash and carry from our warehouse at 246 Puhinui Rd. We can negotiate shipment to you. Please email craigb@willandable.co.nz for more details.

Refill and returning bottles

We have a 1L Hand Soap and 1L Dish Liquid options

We also have 5L and 20L options which you can find here.

We are also developing refill stations in various places - more details of that will be shared soon.

Online ordering

We endeavour to process orders as speedily as we can, and this usually means same or next business day shipment. Delivery takes 2-3 days on average depending on where in the country you are.

Shipping & Delivery

Shipping is calculated by weight. It is
$6.25 for orders up to 7.5kg 
$8.25 for orders 7.6Kg and above 
$12.25 for rural orders. You can check if your address is considered rural here

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